In September 2020, AUC shared its Framework and Action Plan for Diversity, Equity, and Inclusion. This Framework and Action Plan outlines the importance of diversity at AUC and the targeted measures that are being taken to make AUC an inclusive community. It is the result of work conducted following the 11 June commitments made by AUC’s Management. On that day, AUC’s Management acknowledged the prevalence of institutional racism in our society and committed to a new approach.

The Framework and Action Plan combine to provide a living document, an invitation to the community to remain involved, and will evolve and adapt over time in response to continuing conversations and reflections. At the same time, the plan also serves as a tool for increased transparency and accountability for the commitments made by introducing concrete milestones, actions and a regular reporting mechanism.

Amsterdam University College believes that everyone has the right to live, study and work in a safe and supportive environment, free from abuse, harassment and/or assault. We are committed to creating and nurturing an inclusive, supportive and safe environment for all, and to working to better support and educate the entire AUC community.

Our aim is to:

• enable frank, open and honest discussion
• provide clear signposting, training and support for all
• create a clear, robust system for disclosure, reporting and seeking support
• build relationships based on trust and respect
• foster a culture where there is zero tolerance for sexual harassment, violence or hate crime against anyone
• take every disclosure seriously
• establish and follow fair and transparent processes
• reflect and review, to promote positive change

AUC encourages everyone in the AUC community who has experienced or witnessed an incident of harassment, discrimination, or sexual misconduct at AUC to submit a report or complaint through the Complaint/Reporting Form for Harassment, Discrimination and Sexual Misconduct. The link to the form can be found on student.auc.nl. It is possible to make a report anonymously.

AUC Student Life Officer (SLO)

• For AUC students. Can provide emotional support and help with safety planning, coordinating accommodation, referral to community agencies and university services, to medical services, and/or emergency financial assistance.
• Email: studentlifeofficer@auc.nl

AUC Senior Tutor

• For AUC students. Can help coordinate academic accommodation
• Email: seniortutor@auc.nl
• Location: Academic Core teachers room 2.27

Emergency Services

• (Police, Fire Brigade and/or Ambulance)
• Telephone: 112

Police (non-emergency)

• Can put you in contact with a specialist or you can visit the specialised facility immediately to formally report the incident.
• More information.
• Telephone: 0900 8844,
• Text phone for persons who are deaf or hard of hearing: 0900 1844
• Address: Elandsgracht 117, 1016 TT Amsterdam

Sexual Assault Centre (SAC)/ Centrum Seksueel Geweld (CSG) 

• SAC is a national organisation that provides guidance, advocacy, and support for survivors of sexual assault. In particular, the Centre offers information about help and treatment; case management; forensic, medical, and psychological care; and guidance on contacting the police, only if desired. Anyone who has been sexually assaulted, raped or has suffered any other form of sexual assault is assigned a personal case manager.
• More information (with an anonymous chat option).
• Email: You can email questions to csg@ggd.amsterdam.nl (this email address should not be used to report assaults).
• Telephone: 0800 0188 (available 24/7)

GGD (Public Health Service of Amsterdam)

• Can help connect you with support services, including testing for sexually transmitted infections.
• More information.
• Telephone: 020 555 5911
• Email: info@ggd.amsterdam.nl
• Address: Nieuwe Achtergracht 100 1018 WT Amsterdam

UvA Confidential Advisors

• Offer guidance and support if you are experiencing discrimination, sexual intimidation, bullying, aggression, violence and/or stalking
• More information.

The Student Disability Platform

• As part of UvA, AUC students have access to The Student Disability Platform. This platform consists of students with a disability who collectively want to ensure that every student has the chance to get as much out of their studies as possible without experiencing any obstacles arising from their disability.
• More information.

Switchboard

• An online platform providing free support and services for members of the LGBTQ community in the Netherlands, including information on coming out, sexual identity, gender identity, clubs and events as well as contact with specific services providers such as doctors, lawyers, and therapists.
• Specific times for calling provided on the website, as well as a chat or email option.
• More information.
• Telephone: +31 (20) 623 65 65
• Email: info@switchboard.nl

Slachtoffer Hulp Nederland

• General website concerning help with any kind of victimization: threats, theft, fraud, intimate partner violence, assault, stalking, traffic accidents, missing persons etc. The website provides basic guidance on legal processes, as well as providing various help-seeking resources, and forums for sharing experiences and contacting other survivors of similar occurrences. While the site itself is in Dutch, two specific numbers are provided for help and advice in English (with an anonymous chat option)
• More information. 
• Telephone for non-Dutch visitors: 116-006  (in the Netherlands) OR +31887460000 (outside of the Netherlands)
• General telephone: 0900-0101

Dutch Support Services

These services are provided entirely in Dutch in principle, but some indicate that they can respond in English to those calling the hotline for advice and help.

Antidicriminatiebureau

• Government body for official complaints, which provides advice and support , and helps in processing this complaint. Can also function as an intermediary body working with the police and other institutions. The site also provides chat and email options as well as an app. Further connected to a specific body for online discrimination.
• More information.
• Telephone: 0900 - 2 354 354
• Email: info@discriminatie.nl

Rozen in Blauw

• Police contact point specifically for members of the LGBTQ community, aiming to lower the threshold for the provision of information and support in instances of discrimination and violence.
• More information.
• Telephone: 088-169 1234 (24 hours a day)

Sensoor

• Mental health focused organisation aiming to provide a listening ear to people in moments of distress. 24/7 contact via chat, email or phone to talk about topics such as loneliness, depression, mourning, self-harm and eating disorders, or any other topic.
• More information.
• Telephone: 0900-0767

We work together with:

• Diversity office of the University of Amsterdam

• Diversity office of the Vrije Universiteit Amsterdam

We participate in:

• Aurora Universities Network